Cancellation & Refunds policy

Cancellations may be required in certain situations. To cancel, email info@calmada-expedition.com with your full name, tour date, and reference number. The Calmada-Expedition cancellation policy applies only to its services. Refunds are subject to the following terms:

Cancellation by Calmada Expedition

If we must cancel your expedition for any reason beyond our control, you will receive a full refund. This covers all cancellations initiated by the company, including operational or unavoidable issues.

Cancellation by weather

If adverse weather causes a postponement, the coast guard will decide if the vessel may depart. In such cases:

• We offer an alternative departure date the next day.

• If you decline, you'll receive a refund minus 5,000 PHP.

• If the coast guard denied on both dates, 5,000 PHP is non-refundable; the rest will be refunded.

This policy aims to balance client assurance during unforeseen events with operational sustainability. For third-party arrangements, the applicable cancellation policy is determined by the respective provider.

Cancellation by Client

In case your plans have changed and you would like to cancel the tour, the following cancellation policy applies

• In case the cancellation is made more than 30 days before the tour departs, a cancellation of 5,000 PHP is being applied, the rest of the deposit will be refunded

• In case the cancellation is made less than 30 days but more than 48 Hours before the tour departs, a cancellation fee of the deposit is being applied (50%)

• In case the cancellation is made less than 48 Hours before the tour departs, no refunds will be made

• In case of no-show, no refunds will be made

• For third-party arrangements, the applicable cancellation policy is determined by the respective provider.