Cancellation & Refunds policy

Cancellations may be required in certain situations. To cancel, email info@calmada-expedition.com with your full name, tour date, and reference number. The Calmada-Expedition cancellation policy applies only to its services. Refunds are subject to the following terms:

Cancellation by Calmada Expedition

If we must cancel your expedition for any reason beyond our control, you will receive a full refund. This covers all cancellations initiated by the company, including operational or unavoidable issues.

Cancellation by weather

If adverse weather causes a postponement, the coast guard will decide if the vessel may depart. In such cases: Calmada-Expedition shall be relieved of its obligations hereunder in the event and to the extent, its performance of this Agreement is delayed or prevented in whole or in part by any cause beyond its control, including without limitations acts of God, change of laws, war, civil unrest, fire, flood, earthquake or explosion. Sale, nationalization or expropriation of the Tour provider, essential construction to the Hotel/Resorts, seizure of the tour provider under legal process, strikes, lockouts, work stoppages, or any other circumstances beyond the control of the tour provider that makes it impossible for Calmada-Expedition to operate fully or partially.
We try to offer an alternative departure date the next day.

Cancellation by Client

In case your plans have changed and you would like to cancel the tour, the following cancellation policy applies

• In case the cancellation is made more than 30 days before the tour departs, a cancellation of 5,000 PHP is being applied, the rest of the deposit will be refunded

• In case the cancellation is made less than 30 days but more than 14 days before the tour departs, a cancellation fee of the deposit is being applied (50%)

• In case the cancellation is made less than 14 days before the tour departs, no refunds will be made

• In case of no-show, no refunds will be made

• For third-party arrangements, the applicable cancellation policy is determined by the respective provider.

Cancellation & Refunds policy